FAQ
Frequently Asked Questions
Find answers to common questions about Seatify and how our ticket alert system works.
Seatify is a real-time ticket monitoring service that sends instant alerts to your Discord when tickets become available for Manchester United matches. We monitor ticket availability 24/7 and notify you within 1-2 seconds of tickets dropping, giving you the best chance to secure your seats.
Our alerts are delivered within 1-2 seconds of tickets becoming available on the official Manchester United ticket platform. Speed is critical when tickets drop, and our advanced monitoring system ensures you're notified before anyone else.
Yes, Discord is required to receive alerts. Discord is a free messaging platform available on desktop, mobile, and web. We use Discord because it provides instant, reliable notifications with the ability to organize alerts by game type and customize your preferences.
We offer flexible pricing plans:
- Premium: £4.99/month - Home games only
- Premium+: £7.99/month - All matches (Home, Away, Cup)
All plans include unlimited alerts, priority notifications, and advanced filtering.
Yes! You can cancel your subscription at any time from your dashboard. There are no cancellation fees or long-term contracts. If you cancel, you'll continue to receive alerts until the end of your current billing period.
We do not offer free trials.
We monitor all Manchester United matches:
- Premier League home games
- Premier League away games
- FA Cup matches
- League Cup matches
- European competitions (Champions League, Europa League)
- Season tickets
Yes! Our advanced filtering system lets you customize which alerts you receive. You can:
- Choose specific opponents (e.g., only Liverpool, Arsenal matches)
- Filter by ticket type (pairs, singles, groups)
- Set price ranges
- Select preferred blocks/sections
You'll only receive alerts that match your filter settings. If you have the "unfiltered" channel enabled, you'll see all tickets. Otherwise, only tickets matching your criteria will trigger alerts. This prevents notification fatigue while ensuring you don't miss the tickets you want.
After subscribing, you'll be invited to our Discord server. Simply:
- Accept the Discord invite
- Enable notifications for the server
- Choose which channels you want to follow
- Mute channels you don't want alerts from
You'll start receiving alerts immediately once setup is complete.
All alerts remain in Discord, so you can scroll back through the channel to see recent ticket drops. However, tickets often sell quickly, so we recommend:
- Enabling push notifications on your mobile device
- Keeping Discord open when tickets are likely to drop
- Setting up notification sounds for important channels
Yes, we take security seriously. We use Stripe for secure payment processing and never store your credit card details. Your Discord information is only used to deliver alerts and is never shared with third parties.
No service can guarantee you'll get tickets, as availability depends on many factors including official membership status, ballot selection, and demand. However, Seatify gives you the best possible chance by notifying you instantly when tickets become available, giving you a significant advantage over manual checking.