Terms and Conditions
Last Updated: January 27, 2026
1. Acceptance of Terms
By accessing and using Seatify (“the Service”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use the Service.
2. Service Description
Seatify is a ticket monitoring and alert service that notifies subscribers when tickets become available for Manchester United matches. The Service includes:
- Real-time monitoring of official ticket platforms
- Instant Discord notifications when tickets become available
- Customizable alert filters and preferences
- Access to our Discord community server
3. Subscription and Payments
3.1 Subscription Plans
3.2 Payment Terms
- Subscriptions are billed monthly on a recurring basis
- Payments are processed through Stripe, our secure payment processor
- You authorize us to charge your payment method on each billing cycle
- All fees are non-refundable except as stated in our Refund Policy
3.3 Price Changes
4. User Responsibilities
As a user of Seatify, you agree to:
- Provide accurate account information
- Keep your account credentials secure
- Use the Service only for personal, non-commercial purposes
- Not share your account access with others
- Follow Discord's Terms of Service and Community Guidelines
- Not attempt to circumvent, disable, or interfere with the Service
- Not use automated tools or bots to access the Service
5. Service Availability and Limitations
5.1 No Guarantee of Tickets
Seatify provides notification services only. We do not guarantee:
- That you will receive tickets
- The accuracy of ticket information
- The availability of tickets after alerts are sent
- That alerts will be delivered without delay
5.2 Service Interruptions
We strive for 99.9% uptime but cannot guarantee uninterrupted service. The Service may be temporarily unavailable due to:
- Maintenance and updates
- Technical issues
- Third-party service disruptions
- Circumstances beyond our control
6. Intellectual Property
All content, features, and functionality of Seatify are owned by us and protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content
- Reverse engineer or attempt to extract source code
- Use our trademarks or branding without permission
- Create derivative works based on our Service
7. Data and Privacy
We collect and process personal data as described in our Privacy Policy. By using the Service, you consent to:
- Collection of account and payment information
- Storage of Discord user information for alert delivery
- Use of cookies and analytics
- Processing of data in accordance with GDPR and UK data protection laws
8. Cancellation and Termination
8.1 User Cancellation
You may cancel your subscription at any time through your account dashboard. Upon cancellation:
- Your access continues until the end of the billing period
- No further charges will be made
- No refunds are issued for partial months
8.2 Our Right to Terminate
We reserve the right to suspend or terminate accounts that:
- Violate these Terms and Conditions
- Engage in fraudulent activity
- Share account access inappropriately
- Abuse or misuse the Service
9. Disclaimer of Warranties
10. Limitation of Liability
11. Indemnification
You agree to indemnify and hold harmless Seatify from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of third-party rights.
12. Third-Party Services
The Service integrates with third-party platforms including:
- Discord (for notifications)
- Stripe (for payments)
- Manchester United's official platforms (for monitoring)
Your use of these third-party services is subject to their respective terms and conditions.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
15. Contact Information
For questions about these Terms and Conditions, please contact us at:
[email protected]16. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Seatify regarding the use of the Service.